Shipping Policy

Thank you for buying at genzindia! We need to make certain a easy and pleasurable buying enjoy for all our clients. Please study our shipping coverage underneath:

Order Processing Time:

Orders are normally processed and shipped inside 24 hours business days after payment confirmation.

Order Cut Off Time: 5:00 PM (GMT+05:30) India Standard Time (Kolkata).

Shipping Rates & Taxes:

Shipping prices are calculated based totally at the product rate.

We do no longer gather any taxes.

Shipping Cost

Free Shipping

PO BOXES, RURAL ROUTE & APO/FPO/DPO

We will use DHL Express service for PO Boxes, Rural Route, and APO/FPO/DPO addresses.

 Deliver Time:

• Transit time 5 to 8 business days. (Monday to Saturday)

Order Tracking:

When your product is successfully shipped, you will get tracking information on your confirmation email. However, you can also check via this page – Order Tracking.

Please allow giving 24 hours for the tracking information to work properly.

Order Cancellation:

We will be able to cancel the order if the products don’t ship.

Once it transits, we will not accept any cancellation requests.

Change Order Address 

If you put it mistakenly or want to change the shipping address, in that case, you have 12 hours. In this daring, you need to contact us as fast as possible.